Sending your First WhatsApp Broadcast
Reach thousands of customers with personalized template messages in a single campaign.
Broadcast campaigns allow you to reach your entire customer base or specific segments with a single click. High delivery and read rates make WhatsApp the most effective channel for marketing updates.
Choose Campaign Type
Select 'Broadcast' from the campaign menu. You can choose to send immediately or schedule for a future date and time.
Audience Selection
Upload a CSV list of contacts or select an existing group from your CRM. You can use tags like 'Loyal Customer' or 'New Lead' to narrow your focus.
Template & Content
Select an approved message template. Map your variables (like {{1}} for Name) to the corresponding contact attributes to personalize every message.
Review & Launch
Check the estimated cost and recipient count. Once ready, click 'Send'. You can track real-time delivery and read status in the analytics dashboard.
